Privacy Policy

This policy explains how MyClinic collects, uses, and protects your personal data on the website https://myclinic.co/.

1. Data controller

MyClinic
Email: contact@myclinic.co

2. Data collected

We collect the following information when you fill out a form:

Last name, first name
Email and phone number
Medical or aesthetic information provided voluntarily (e.g., photo, description of your request)

Data collected automatically:

IP address (anonymized if necessary)
Device type, browser, pages viewed, browsing duration
Cookies and trackers (Google Analytics, Meta Pixel, etc.)

3. Purpose of data use

Your data may be used to:

Respond to your requests / diagnosis / contact inquiries
Administrative follow-up
Statistics and website improvement
Marketing campaigns (if you provide consent)

4. Legal basis (GDPR)

We process your data based on the following legal grounds:

Your consent
Legitimate interest (security, technical analysis)
Legal obligation (if applicable)

5. Data retention period

Data type	Duration
Data submitted via forms	36 months
Technical data / cookies	6 to 12 months

6. Data sharing

We never sell your information.

It may be shared exclusively with technical service providers (hosting, CRM) or advertising platforms (Meta, Google Ads) — only if you have given your consent.

7. Data security

We use technical and organizational measures to protect your data. While no system is completely secure, we do everything we can to ensure its protection.

8. Your rights (GDPR)

You can at any time:

Access your data
Request correction or deletion
Object to processing
Request data portability

To exercise your rights: contact@myclinic.co

9. Cookies

During your first visit, a cookie banner allows you to accept or decline marketing trackers. You can change your preferences at any time in your browser settings.

10. Policy updates

We may update this policy at any time. The latest version will always be available on this page.